• How do I connect to my Airbnb account?

  Please follow these simple steps to connect your Airbnb account: | Before starting this connection, make sure to first remove the previous connectivity provider if necessary. | UNITS MUST BE CREATED IN AIR BNB FIRST, THEN YOU MAY CONNECT THEM TO THE CORRESPONDING UNIT THAT HAS BEEN CREATED IN THE ALOHA PLATFORM. STEP 1: Go to the Channel Manager section in the Aloha Pro main menu, then select the Channels option. Click Create button. ![](https://storage.crisp.chat/users/helpdesk/weSome readers

• How do I delete an OTA if I no longer want to use it?

  Please follow these simple steps to delete an OTA that you no longer want to use: STEP 1: Go to the Channel Manager section in the Aloha Pro main menu, then select the Channels option. Click the Actions drop down menu in the far right column of the platform you want to disconnect from STEP 2: A small Delete Channel pop-up will appear, click OK to confirm ![](https://stSome readers

• How do I connect to my Expedia account?

  Please follow these simple steps to connect your Expedia account: | UNITS MUST BE CREATED IN EXPEDIA FIRST, THEN YOU MAY CONNECT THEM TO THE CORRESPONDING UNIT THAT HAS BEEN CREATED IN THE ALOHA PLATFORM. STEP 1: Connect in Expedia **Log in to Expedia Partner Central - **Go to expediapartnercentral.com and sign in. Go to the Connectivity Settings - In the menu, select **Rooms and Rates and **then Connectivity Settings **Choose Your Channel Manager - **CliFew readers

• How do I connect my Despegar account?

  Please follow these simple steps to connect your Despegar account: | UNITS MUST BE CREATED IN DESPEGAR FIRST, THEN YOU MAY CONNECT THEM TO THE CORRESPONDING UNIT THAT HAS BEEN CREATED IN THE ALOHA PLATFORM. STEP 1: Connect in Despegar **Log in to Despegar Extranet - **Go to extranet.despegar.com and sign in with your property credentials. **Navigate to Connectivity / Channel Manager - **In the main menu, look for General Settings → Channel Manager Connection. **Add YouFew readers

• How do I connect my Booking.com account?

  Please follow these simple steps to connect your Booking.com account: | UNITS MUST BE CREATED IN BOOKING.COM FIRST, THEN YOU MAY CONNECT THEM TO THE CORRESPONDING UNIT THAT HAS BEEN CREATED IN THE ALOHA PLATFORM. STEP 1: Log in to Booking.com Extranet **Go to the Connectivity Settings - **In the menu, select **Account and **then Connectivity Provider **Choose Your Channel Manager - **Click on Search and search Channex, then click Next **Accept to tFew readers

• How do I connect new units to Booking.com?

  How to Connect New Rooms to the Booking.com Channel If you’ve created new rooms on the Booking.com channel and want to connect them to AlohaPro, follow these steps: Step 1 - Access Your AlohaPro Account Log in to your AlohaPro account. Go to the left-hand menu and select Channel Manager. Step 2 - Go to the Channels Section In the menu, select Channels. Choose the Booking.com channel from the list of connected channels. Select Actions and then Edit.Few readers

• How do I sync the calendar between Aloha and other platforms?

  Please follow these simple steps to sync the calendar between Aloha and other platforms: STEP 1: Go to the Channel Manager section in the Aloha Pro main menu, then select the Channels option. Click the Actions drop down menu in the far right column of the platform you want to sync calendars with STEP 2: **A small Full Sync pop-up will appear, select OK to confirm fullFew readers

• How to Close Availability on Specific Dates for a Channel in Aloha

  The Close Out function allows you to manage availability for a specific channel (OTA) on selected dates. It's useful for closing availability without affecting other channels or published listings. For example, you can block an entire month on Expedia to focus on direct sales. What is the Close Out Rule? The Close Out rule allows you to stop availability for rooms on specific dates for a particular channel, without deactivating overall property availability. It’s ideal for speciFew readers

• How do I deactivate an OTA if I no longer want to use it?

  Please follow these simple steps to deactivate an OTA that you no longer want to use: STEP 1: Go to the Channel Manager section in the Aloha Pro main menu, then select the Channels option. Click the Actions drop down menu in the far right column of the platform you want to deactivate STEP 2:** A small Deactivate Channel pop-up will appear, click Confirm** ![](https:/Few readers

• Availability Limitation and Availability Offset

  With the "Max Availability" and "Availability Offset" options in the channel manager, you can strategically adjust the availability of your rooms across different booking channels. Below, we explain how these options work and in which cases they can help you. Max Availability This feature allows you to limit the number of rooms that the connected channels will display, even if you have more rooms available on your property. Example: Imagine you have 10 rooms, but you only want to showFew readers

• What happens if I delete a units base rate?

  Importance of Base Rates in Aloha for OTA Connections It is crucial to remember that base rates are the foundation of all connections or mappings between Aloha and OTAs (Booking, Expedia, Airbnb, etc.). Without a specific base rate for an OTA, no smart rules will be applied or reflected on the connected platform. Here are the necessary steps to create a new base rate and, if needed, safely remove the old one. Steps to Change a Base Rate Create the New Base Rate First, creFew readers

• How do I connect to my VRBO account?

  VRBO Account Verification Before proceeding with the connection, ensure that your VRBO account is not linked to any previous management software via an API. If your account was previously connected to a PMS using the XML API, you will see a message indicating this connection. Note: The property owner or manager must contact VRBO support to revert the account to a normal state (without a channel manager). Attempting to connect while still linked to previous software may cause problems. IFew readers

• How long does it take for the Google VR channel to activate?

  The Google VR (Vacation Rentals) channel is an excellent way to increase the visibility of your properties in Google searches. However, it's important to note that the activation process can take some time while Google validates and updates your property information. How long does it take to activate? The average activation time for the Google VR channel is 2 to 4 weeks, although in some cases it can be completed in less than a week. What happens during this time? Information vFew readers