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  • Guide to registering in the SIRE
    Use this guide to register your properties on the SIRE migration platform for Colombia. Beforehand, consider these recommendations: You'll need a SIRE account for each property you manage, regardless of whether they're located at the same address or have the same RNT. If you manage the entire building where all the properties are located, then you can request a single account for the entire building. 1- Enter the link https://apps.migracioncolombia.gov.co/sire/public/login.jsf (https://apPopular
  • How to obtain your hotel code or SIRE ID
    The SIRE is the electronic means implemented by the Special Administrative Unit of Colombian Migration to report the entry and exit of foreign citizens in Colombia. Obtaining the SIRE (Spanish National Registry of Foreigners) is a crucial step for any entity or individual with ties to foreigners in Colombia. This system ensures compliance with immigration regulations and facilitates the management of information on foreigners in the country. ​ To obtain your SIRE ID: You must be registered.Popular
  • How to integrate AlohaMail on iOS devices (iPhone & iPad)
    Amazon WorkMail also supports Microsoft Exchange ActiveSync for iOS devices. Follow these steps to connect your account: On your iOS device, go to Settings. Other Accounts Add account Microsoft Exchange. On iOS 11 and later, enter your WorkMail email address and a description. Select Next and log in by entering your password. On versions prior to iOS 11, enter your WorkMail email, password, and an account description, then select Next. If automatic configuration fails, you wSome readers
  • How to get your TRA token
    Obtaining the TRA Token is essential to access the advanced features of these tools on our platform. This token is a unique key that ensures the security and authenticity of your transactions. Below, we guide you step-by-step to generate and use your TRA token effectively. Step 1: To connect your properties to the Colombian Ministry of Industry, Commerce, and Tourism's TRA platform, you must follow the link below to request the token associated with each RNT (National Tourism RegistrSome readers
  • How to integrate AlohaMail with Android
    Amazon WorkMail supports Exchange ActiveSync, allowing for seamless integration with Android devices. Follow these steps to connect your account: On your Android device, open Settings. Select Accounts and then Add Account. Choose Exchange. Enter your WorkMail email address and select Next. Enter your password and wait for the device to connect to the mail server. Finally, select Save to complete the setup.Some readers
  • Accommodation Registration Card (TRA)
    The Ministry of Commerce, Industry, and Tourism has launched the Tourist Accommodation Information System (SIAT), a platform where hotels and other accommodation establishments can register the Accommodation Registration Card (TRA) information of all their guests online. Below, we'll answer some of the most common questions about this new process: Frequently Asked Questions: What information do I need to access the TRA? You must have an active National Tourism Registration Number (RNT) anFew readers
  • Where do I get my SIRE username?
    The SIRE user ID is essential information you need to access the Colombian Immigration system and comply with the registration requirements for accommodations. Here we explain how to obtain it and what steps to follow if you don't have it on hand. Step 1: User Verification Usuario Document Number: The SIRE user name is the identification document number (cédula) with which you registered in the Colombian Immigration system. If you already have this number registered, simply enter it asFew readers
  • How Sire and TRA Work within Aloha
    In Colombia, all tourist accommodations are required to report certain information about both the property and its guests through the SIRE (Information System for the Reporting of Foreigners) and the TRA (Accommodation Registration Card). These systems allow authorities to monitor and guarantee the legality of tourist operations, as well as ensure the safety of guests. Completing this information correctly is vital to comply with regulations and avoid penalties. Using SIRE and TRA on theFew readers
  • Communication Module: Centralize Communication with your Guests
    The communication module is designed to keep all your guest communications centralized in one place. With this module, you can create custom message templates so that every time you receive a new reservation, the guest checks in, or checks out, they receive an automatic message provided by the accommodation. This module allows connection to platforms such as Booking, Airbnb, Expedia, and also direct bookings received through the accommodation's website. How to add an automatic message HFew readers
  • Step by step to enter SIRE and TRA information:
    This process is essential to ensure your hotel's information is correctly recorded in the system and you can access all the features available in AlohaPro, including the proper integration of form submissions to all your guests. Access your AlohaPro account Log in to the AlohaPro platform using your credentials. Go to your profile In the top right corner of the screen, you'll see a blue circle with your avatar or profile picture. Click on this circle. Select the "Profile" option In the dFew readers
  • What is the SIRE?
    The SIRE (Information System for the Reporting of Foreigners) is a platform created by the Colombian Immigration Service (IMF) to register all foreign guests staying in tourist establishments in the country. This system makes it easier for hotels, hostels, tourist apartments, and other accommodations to comply with their immigration obligations. The SIRE has several important purposes: Legal Compliance: Helps establishments comply with Colombian immigration laws, as all accommodation companFew readers
  • How do I get my SIRE key?
    The SIRE key is crucial for accessing the system, and obtaining or recovering it is quite simple. Here's a step-by-step guide to ensure you always have access to this information. Step 1: Verify your password in the Colombian Immigration email. Initial Password: When you registered, Colombian Immigration should have sent you an email with your initial access password. Check your inbox, including spam folders, to locate this password. Lost or Forgotten Password: If you don't rememberFew readers
  • Setting up your Aloha Mail in Microsoft Outlook for Android and iOS
    Amazon WorkMail can be easily integrated with the Microsoft Outlook app on Android and iOS devices. To set up your email account in the Outlook app, follow these detailed steps: Open the Microsoft Outlook application: Make sure you have installed the Microsoft Outlook app from your device's app store (Google Play Store for Android or App Store for iOS). Once installed, open the application. Add your WorkMail account: From the app's main screen, select the menu icon or goFew readers
  • How to log in to AlohaMail
    Your account manager will provide you with your username, password, and a personalized access link to log into your new email account. To quickly access it from your browser, follow these steps: Go to the provided URL (example: https://nombrecliente.awsapps.com/mail). Enter your username and password. You will now be logged into your Amazon WorkMail account.Few readers
  • What is Aloha Mail?
    The Ultimate Tool for Email Management in Your Hosting Aloha Mail is the email system that transforms the way you communicate with your guests, ensuring that every message reflects your company's professionalism. Designed specifically for the hospitality industry, Aloha Mail allows users to manage emails efficiently and professionally, while boosting productivity and ensuring reliable and secure communication. Why Choose Aloha Mail? Customizing Emails with Your Own Domain Send mesFew readers

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