Articles on: Connection and Configuration Guides for OTA Channel Manager

How do I connect to my Expedia account?

Please follow these simple steps to connect your Expedia account:


UNITS MUST BE CREATED IN EXPEDIA FIRST, THEN YOU MAY CONNECT THEM TO THE CORRESPONDING UNIT THAT HAS BEEN CREATED IN THE ALOHA PLATFORM.


STEP 1: Connect in Expedia


  • **Log in to Expedia Partner Central - **Go to [expediapartnercentral.com]() and sign in.
  • Go to the Connectivity Settings - In the menu, select Rooms and Rates and then Connectivity Settings
  • **Choose Your Channel Manager - **Click on Add a provider and you’ll see a list of certified providersSelect Channex
  • **Authorize the Connection - **Expedia will ask you to confirm you want to connect your property to the chosen provider.Once you confirm, Expedia sends an authorization request to your channel manager.


STEP 2: Go to the Channel Manager section in the Aloha Pro main menu, then select the Channels option. Click Create button.


STEP 3:  A Create Channel pop-up will appear, next select the General Settings tab where you will then choose Expedia from the drop down menu. Fill out the necessary information found in your Expedia account, then click Next at the bottom of the pop-up to proceed with the Mapping section to connect each corresponding unit in Expedia to the ones in Aloha.


  • Title: This is the name you want to give to the channel.
  • Property: Choose your property from the list.
  • Hotel ID: This will be your property ID from Expedia.
  • Minimum Stay Type: Choose the minimum stay type you want to send to Expedia. Typically, it will be "Arrival."
  • Test Connection: Once you enter the details, it should show a successful result. Then, click the next button to proceed to mapping.


STEP 4: Activate the Connection Once the connection is activated, make sure to activate it on the "Channels" page by clicking the options button and selecting "Activate." The popup window will close, and you’ll need to activate the channel by going to "Actions" 🔽 and selecting "Activate."


STEP 5: After completing the above procedure, perform these three actions, which only need to be done the first time you connect and map the channel:


  • Full Sync: Go to "Actions" 🔽 again and open the menu. Click on "Full Sync," then click "OK."
  • Retrieve Future Reservations: Open the menu from "Actions" 🔽 again. Click "Retrieve Future Reservations," then click "OK."
  • Select Full Sync.


Once these steps are completed, the Expedia channel will be fully connected to Aloha Pro.


Updated on: 24/10/2025

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