Articles on: Connection and Configuration Guides for OTA Channel Manager
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How do I connect to my Airbnb account?

Please follow these simple steps to connect your Airbnb account:


Before starting this connection, make sure to first remove the previous connectivity provider if necessary.


UNITS MUST BE CREATED IN AIR BNB FIRST, THEN YOU MAY CONNECT THEM TO THE CORRESPONDING UNIT THAT HAS BEEN CREATED IN THE ALOHA PLATFORM.


STEP 1: Go to the Channel Manager section in the Aloha Pro main menu, then select the Channels option. Click Create button.


STEP 2:  A Create Channel pop-up will appear, next select the General Settings tab where you will then choose Airbnb from the drop down menu. Fill out the necessary information, then click the red Connect with Airbnb button to log in to your account. Once connected, click Next at the bottom of the pop-up to proceed with the Mapping section to connect each corresponding unit in Airbnb to the ones in Aloha.


  • Important: If you have different prices based on the number of guests, map the rate plan for the lowest occupancy (e.g., 1 person). You can configure additional charges for extra guests later.


If any rooms remain unpublished after mapping, follow these steps:


  1. Go to the Listings menu.
  2. Select Actions 🔽 and change the status from Unpublished to Published.
  3. Check the Pricing Configuration under Actions 🔽:


  • Configure each value, such as extra guest charges, cleaning fees, pet fees, guest commission, etc.
  • These settings will no longer be editable in Airbnb and must be configured here.




Key Pricing Settings


  • Currency: Select the currency of your listing.
  • Default Daily Price: Set the default price per night.
  • Default Weekend Price: Set the default weekend price per night.
  • Monthly Stay Discount: Discount for stays of 1 month.
  • Weekly Stay Discount: Discount for stays of 1 week.
  • Extra Guest Price: Additional charge per guest beyond the included number.
  • Included Guests: Number of guests included in the nightly price.
  • Security Deposit: Amount Airbnb holds as a deposit.
  • Cleaning Fee: Cleaning charge added to the final bill.




Availability Settings


  • Number of Days in Advance: Set how far in advance the listing will be available.
  • Number of Hours in Advance: Minimum hours required to accept bookings to avoid last-minute reservations.
  • Preparation Time: Time needed before accepting a new guest.
  • Maximum Nights: Maximum length of stay.
  • Minimum Nights: Minimum length of stay.


⚠️ These settings will be overridden by Aloha Pro restrictions such as CTA (Closed to Arrival) and CTD (Closed to Departure).




Final Configuration: IMPORTANT


After completing the above steps, save your changes. Then, activate the channel by selecting Actions 🔽 and choosing Activate.


Once the setup is complete, perform the following actions only once:


  1. Full Sync: Select Actions 🔽, choose Full Sync, and click OK.
  2. Extract Future Reservations: Select Actions 🔽, choose Extract Future Reservations, and click OK.


Your channel is now fully synced and ready to use.


Updated on: 23/10/2025

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