How do I connect new units to Booking.com?

Final Configuration: IMPORTANT

After completing the above steps, perform the following three actions, which are done only once when you first connect and map the channel:

1. Full Synchronization:

• Go to Actions 🔽, select Full Synchronization, and click OK.

2. Extract Future Reservations:

• Go to Actions 🔽, select Extract Future Reservations, and click OK.

3. Full Sync

How to Connect New Rooms to the Booking.com Channel

If you’ve created new rooms on the Booking.com channel and want to connect them to AlohaPro, follow these steps:

Step 1 - Access Your AlohaPro Account

Log in to your AlohaPro account.

• Go to the left-hand menu and select Channel Manager.

Step 2 - Go to the Channels Section

• In the menu, select Channels.
• Choose the Booking.com channel from the list of connected channels.
• Select Actions and then Edit.

Step 3 - Perform the Mapping

Ensure you are in the correct property section.

• Locate the Mapping option.
• The new rooms you added should appear as Unmapped or Not Mapped.

Step 4 - Perform the Connection

A list of Booking.com rooms will appear.

• Select the corresponding Booking.com room you want to map to the new room in AlohaPro.
• Ensure that the room type and rate match between AlohaPro and Booking.com to avoid availability or pricing errors.

Step 5 - Save Changes

After selecting the corresponding rooms, click Save to confirm the mapping.

• Review all mappings to ensure they are correct.

Step 6 - Sync the Information with the Booking.com Channel

After saving changes, make sure to perform a Full Synchronization with the Booking.com channel.

This sync will update the availability, rates, and restrictions of the mapped rooms.

Step 7 - Verify the Mapping

Go back to the AlohaPro dashboard and verify that all rooms are correctly mapped.

• You can also check in your Booking.com extranet to ensure the new rooms are active and reflect the correct availability.

Step 8 - Test the Mapping (Optional)

Perform a test booking from the Booking.com channel to ensure everything is working correctly.

Additional Tips:

• Verify Room and Rate Details: Ensure that all rates, restrictions, and descriptions are aligned between both systems.
• Keep the Channel Updated: Each time you add or modify a room, repeat this process to keep mappings updated.
• Consult Channex.io Documentation: Review any manuals or additional guides provided by Channex.io for updates specific to the system.

If you need further help or specific details, feel free to contact us!

Updated on: 26/09/2025