Please follow these simple steps to connect your Booking.com account:

STEP 1:

• Log in to Booking.com Extranet
• Go to the Connectivity Settings - **In the menu, select **Account and then Connectivity Provider
• **Choose Your Channel Manager - **Click on Search and search Channex, then click Next
• **Accept to the service agreement - **Booking.com will ask you to confirm you want to connect your property to the chosen provider, click Yes, I accept to confirm

STEP 2: Go to the Channel Manager section in the Aloha Pro main menu, then select the Channels option. Click Create button.

STEP 3:  A Create Channel pop-up will appear, next select the General Settings tab where you will then choose Booking.com from the drop down menu. Fill out the necessary information found in your Booking.com account, then click Next at the bottom of the pop-up to proceed with the Mapping section to connect each corresponding unit in Booking.com to the ones in Aloha.

• Channel: Type and select Booking.com.
• Title: Enter a custom name to identify this connection; usually, it’s simply Booking.
• Currency: Select the corresponding currency used in Booking.com.
• Hotel ID: Enter the property ID (Hotel ID) you copied earlier from Booking.com.

If you didn’t copy it earlier, you can find it here.

Click the Test Connection button to verify if the property is ready for mapping. If successful, a green checkmark will appear to the left of the button.

Once the settings are complete and the test connection is successful, you can proceed with mapping.

Booking.com Mapping

Go to the Mapping section.

It’s crucial to map all rate plans, as any unmapped rate plan or room will cause issues later. If a rate plan or room is no longer needed, it’s better to remove the room from the Booking.com extranet.

On the left, you'll see all the rooms and rates in the channel, and on the right, you can see what’s mapped.

The room type names from Booking.com are their default names. If you’ve added a custom name in the extranet, they won’t be visible. That’s why we’ve also provided the room ID after the text.

Once mapping is complete, save the channel by pressing the Save button at the bottom.

Activate the Connection

The pop-up window will close, and you’ll need to activate the channel:

• Go to Actions 🔽 and select Activate.

Final Configuration: IMPORTANT

After completing the above steps, perform the following three actions, which are done only once when you first connect and map the channel:

1. Full Synchronization:

• Go to Actions 🔽, select Full Synchronization, and click OK.

2. Extract Future Reservations:

• Go to Actions 🔽, select Extract Future Reservations, and click OK.

3. Full Sync

Updated on: 24/10/2025