(VEN) Acceptable Documents for Identity, Address, and Legal Entity Verification in Venezuela

Ensure compliance with these guidelines to avoid any delays in setting up your account.
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​General Requirements

1. Document Format:

• Scans and copies must be in PDF format and directly derived from the original document.
• Photos of physical documents must be original and unprocessed in JPEG or PNG format.
• Screenshots are not accepted.
• If submitting through the API, include the document_back parameter for documents requiring both front and back images.

2. Image Quality:

• Photos and scans of Photo IDs must be in color.
• Photos of paper documents must be in color, though scans (excluding Photo IDs) may be in black and white.
• Ensure documents are clear, legible, and not of low quality.
• Documents should not be cropped, and all borders must remain visible.

3. Document Validity:

• Documents must be current and unexpired.
• Submit complete documents, including all necessary pages.

4. Special Note:

• If the country of residence is different from the account country, a passport is required.

Accepted Documents in Venezuela

1. Proof of Identity:

• Cédula de Identidad Venezolana (Venezuelan National ID) or Passport.
• Venezuelan citizens are encouraged to use their Cédula de Identidad as the primary document.

2. Proof of Address:

• Utility bills (electricity, water, gas), bank statements, or government-issued correspondence.
• The address on the document must match the one registered in the Stripe account.

3. Proof of Legal Entity:

• RIF (Registro de Información Fiscal) or Certificate of Incorporation.
• These documents must indicate the official name of the entity and the country of registration.

Updated on: 10/11/2025