How to get your TRA token
Obtaining the TRA Token is essential to access the advanced features of these tools on our platform. This token is a unique key that ensures the security and authenticity of your transactions. Below, we guide you step-by-step to generate and use your TRA token effectively.
Step 1:
To connect your properties to the Colombian Ministry of Industry, Commerce, and Tourism's TRA platform, you must follow the link below to request the token associated with each RNT (National Tourism Registry).
After requesting the token, it will be sent to the email entered in the TRA platform.
Step 2:
Once you have your token, log in to the platform at https://my.aloha.co/login with your credentials. Then, go to the logo in the top right corner and select "Profile."
Step 3:
Once in your profile, enter your RNT and TRA token in the corresponding boxes, then click "Update"
You can verify at https://pms.mincit.gov.co/login/ that each record is being stored.
What is TRA?
The TRA (Accommodation Registration Card) is a document that guests must complete upon check-in at an establishment. This card is mandatory in Colombia and includes guest information such as name, ID number, check-in and check-out dates, among other details.
Conclusion
Once you complete these steps, your TRA setup will be up and running. It's critical to keep this information up to date to ensure compliance with Colombian regulations and that all transactions are recorded accurately. If you encounter any issues or have additional questions during the process, don't hesitate to contact our support team. We're here to help you every step of the way and ensure your experience with AlohaPro is efficient.
Updated on: 19/11/2025
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