> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.aloha.co/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How can I change the payment status of a reservation?

# Please follow these simple steps to change the payment status of a reservation:

### Step 1: Navigate to the Calendar Mode in the Aloha menu

### Step 2: Hover your mouse over the reservation to allow the pop up to appear, then click the right box where the payment status is located. Select desired status and if selecting paid then you must choose which method was used to finalize status

![](https://storage.crisp.chat/users/helpdesk/website/-/5/5/d/6/55d6689d85507000/scr-20251024-nfoc_14flo9k.png)
![](https://storage.crisp.chat/users/helpdesk/website/-/5/5/d/6/55d6689d85507000/scr-20251024-ngsz_16i3y3w.png)

| You may also click into the reservation to reveal the pop up window on the right hand side with the reservation details. From there, you can also select the payment status drop down menu to change the payment status. Then click Save

![](https://storage.crisp.chat/users/helpdesk/website/-/5/5/d/6/55d6689d85507000/scr-20251024-nhcx_m65p93.png)